Faq Sections

Technic
Which panels to choose between monocrystalline and polycrystalline ?

Which panels to choose between monocrystalline and polycrystalline ?

Today we observe a production equivalence for monocrystalline or polycrystalline panels. The monocrystalline panels will be blacker and the polycrystallines rather blue. The production will be equivalent.


Are there visualization systems ?

Our kits are complete and they are provided without option with a gateway to view the production on the internet or smartphone.


How to control the smooth operation ?

Each solar panel sends its production information to the website via the communication gateway provided. You can check your entire photovoltaic production system for self-consumption at a glance at any time. In case of defect of a panel, you will be alerted by the application.


Show More >>
Installation
How to choose my kit

The kit is chosen according to your electricity needs, based on the consumption of the places where it will be installed (and the surface available for its installation)


Are your kits easy to install ?

Our kits are simple to install, an installation guide is provided with each kit. However, if you are unsure about your commissioning capabilities, do not hesitate to contact a Photovoltaic Craftsman.


What maintenance is needed on my installation ?

Any electrical installation must be checked annually. It is also advisable to clean your panels once a year.


Show More >>
Ecology
Les panneaux sont-ils recyclable ?

The panels are 99% recyclable. An eco-contribution is collected on sale of the panels for the recycling sector. We are part of the association PV-Cycle.


Delivery
When will I receive my kit ?

Within 12 to 48 hours after confirmation of your payment by the bank, your kit is prepared and given to our carrier.

In the next 24 to 48 hours, the carrier will call you to set an appointment at your convenience for the delivery of your kit.


What should I check at the time of delivery ?

What should I check at the time of delivery?

Our kits are checked before leaving for our carrier.

You must check externally if your pallet did not receive any shock (do not hesitate to take a picture).

In case of problems the driver will be allowed to carry out a more thorough check in your presence.

In the opposite case you will simply have to sign the delivery note of your kit without indicating any remark.